On October 1, 2013 the Pasco Board of County Commissioners took over the mission of public safety communications for most of our county. For decades, the Pasco Sheriff’s Office had its own Communications Section where citizens could call a non-emergency number and talk to a Sheriff’s Office employee, and then have a deputy dispatched to their home or business, if one was needed.
Commissioners, for at least the last several years, wanted to combine the dispatch centers though out the County to increase efficiencies. Last year, this merge took place and effective October 1, 2013, all the Pasco Sheriff’s Office dispatchers, along with a couple of our Police Department dispatchers, became members of the Public Safety Communications Section and now are supervised by the Pasco County Board of County Commissioners. All the dispatchers that work in this newly developed Public Safety Agency are being trained to handle all types of calls, whether it is a 911 call, a call for a deputy, an ambulance or a fire. This consolidation put an end to citizens calling 911 and having to be transferred to another office, like the fire department or sheriff’s office
The Sheriff’s Office does not answer 911 or non-emergency calls. These calls are all now answered by the new Pasco County Public Safety Communications Section. These Communications Specialists have the vital mission of dispatching public safety resources to citizens in need, including firefighters, paramedics, and sheriff’s deputies, but they are all Pasco County employees.
Nothing has changed as far as the number to call for any emergency in Pasco County: That number remains 911.
The number you should call to reach the Pasco Sheriff’s Office Administration during regular business hours (8 a.m. to 5 p.m., Monday through Friday) is 727-847-5878. From there, you can listen to the recording to be directed to the area of the Sheriff’s Office that you want, whether it is the Land O’ Lakes Detention Center, your district road patrol, or a detective working on a case in which you are involved.
To contact the Pasco County Public Safety Communications Section for a non-emergency call at any time of day or night, whether to request a deputy, or other public safety service member, that number to call is 727-844-7711.
I hope this clears up any confusion that may exist due to the recent communications consolidation. As always, dedicated professionals are only a phone call away to assist you and your family in times of need.